Terms & Conditions applying to all of our client agreements

In consideration of the agreements made herein, and for other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, each party shall agree as follows:


For the purposes of these terms:

Headings; Number and Gender. The headings of sections and paragraphs are inserted for convenience only and shall not be deemed to constitute part of this agreement or to affect the construction thereof. The use in this agreement of singular, plural, masculine, feminine and neuter pronouns shall include the others as the context may require.

”We’ and ‘us’ means Cressingham Coaching Academy who will provide the services to you.

‘You’ means the student receiving the services.

‘Course’ means an attendance or distance learning course or course designed and developed by us including all revisions and updates to such course as we may make from time to time.

‘Course Materials’ means the physical materials relating to any one course, together with all revisions and updates made by us from time to time, which may be in any format and which are required by the student to complete the course.

Responsibility for Course Materials

We affirm that the course materials will meet a satisfactory level of quality however; we do not affirm that they will be error free.

You will be responsible for inspecting the course materials as soon as is reasonably possible following issue or delivery. Furthermore, you will be responsible for informing us about any oversights as soon as possible.

If you lose or damage your course materials and need replacement these will attract nominal charge.

Absence from a course

If you are intending to take leave from your course for a known period of time you must notify us either when booking or as soon as is possible after you know. If you fail to notify us, continuation of your course will be at our discretion. All attendance courses are built upon the previous sessions work, so all the work must be covered. This will require you to attend extra sessions at our centre. These sessions are charged at £195 per day or part of.

Cancellation and Refunds

You have a cooling off period of 14 working days. This period allows you an unconditional right to cancel. You will be required to make such a request in writing to us and at your cost return any received materials in a satisfactory and reasonable condition. We are allowed to make deductions for damaged, opened or used materials.

After this cooling off period you have no automatic right to a refund. We will consider allowing you to transfer the course to a third party or to another course. If need be we will sell your course through our site for you – the buyer paying us and we then pass on any balances to you. Less the administration charge. (See paragraph 5).

If you are paying in instalments and leave the course part way through there will be no refunds given for the part course taken.

You are required to give 30 days written notice of cancellation once you have started a course. All monthly payments must be continued up to the leaving date. If you are behind on payments these will still need to be honoured but arrangements can be made for these to be paid over a longer period if need be.

Transferring a Course

We retain the sole discretion concerning whether a course may be transferred from you to a third party. Any such request must be made to us in writing. We will treat all justifiable requests as compassionately as possible.

We retain the sole discretion concerning whether you may transfer to another course offered by us. Any such request must be made to us in writing at the address given above. We will treat all justifiable requests as compassionately as possible.

If we agree to allow you to transfer to another course, the total fees paid towards the discontinued course will be offset against the cost of the new course. However we will require that if the new course is more expensive than the discontinued course, the balance should be paid in full. There will be a standard £30 administration charge on all transfers and courses re-sold.

Practical Training

The topics covered during the practical training will be as close to as possible as those stated on the website, however if we are obliged to make any minor changes to your practical training we reserve the right to do so.

Disclaimer of Warranties and Limitation of Liability

We warrant that we will carry out the service to you with a reasonable level of care and skill.

Any liability under any agreement between you and us shall be limited to any sums paid by you to us.

As far as permitted by law, we shall not be liable to any person for losses or damages that were not reasonably foreseeable and that were not caused by any breach on our part.

We shall not be liable to any person for any direct or indirect loss or damage as a result from your course enrolment. Any liability that does arise will be limited to the course fee paid.

We are not qualified to provide you with advice regarding health problems. If you require any such advice, we recommend you seek the opinion of your doctor or any other medical practitioner. Any holistic health care advice we do provide should be treated as congruent to and not an alternative for accustomed health care


None of the conditions or provisions of this Agreement shall be held to have been waived by either party, except by an instrument in writing signed by a duly authorised officer or representative of each party. The waiver by either party of any right hereunder or the failure to enforce at any time any of the provisions of this Agreement, or any rights with respect thereto, shall not be deemed to be a waiver of any other rights hereunder or any breach or failure of performance of the other party.


All outstanding debts to us must be made before we will issue you with a certificate/diploma of completion.

We reserve the right to refuse enrolment on any of the courses we offer.

If you are paying for the course by instalments, you agree to pay the instalments promptly on the dates specified on your registration documents.


All copyright and other intellectual property rights relating to the course materials are either owned by or licensed to us. Copying, adaptation or any other use of all or any part of it without our express permission is strictly prohibited.

Other Terms

If at our discretion we afford you any relaxation of these terms, this shall in no way affect our rights under these terms and conditions.

This Agreement shall be interpreted in all respects in accordance with the law of England and Wales. The parties hereby submit to the exclusive jurisdiction of the English courts for the determination of any question or dispute arising in connection with this Agreement.

If the whole or any part of any clause(s) of this Agreement is or becomes invalid for any reason, that invalidity shall not affect the validity of any other provision.

You are required to notify us in writing of any changes to your postal address. Please do not send an email with changes to your personal details.

Data Protection

We are registered with the Data Protection Office and are committed to protecting your privacy and keeping your personal information secure. We will not disclose your details to any person, unless you have given your consent or we are compelled to do so by law, or in response to a valid, legally compliant request by any law enforcement agency or government authority.

The use of Cookies

A Cookie is a small piece of information transferred to your hard drive by the web site to support your navigation of a web site. They are widely used throughout the web to assist users who repeatedly visit a particular web site or for tracking usage of a web site. Although Adam Cumberland does not use cookies to gather personal information such as a person’s name or email address. We may, however, choose to use cookies to identify repeat visitors to our web sites, to determine the path visitors take to our web sites, and where appropriate identify visitors who came to our web site as a result of a banner ad on a third party web site. Please be assured that all information we gather by the use of a cookie is compiled on an aggregate, anonymous basis.

With most Internet browsers, you can erase cookies from your computer hard drive, block all cookies or receive a warning before a cookie is stored. If you want to know how to do this please look at the help menu on your web browser. However, please note that “rejecting” cookies will mean that you may not be able to use certain features on our Web site. We therefore recommend that you accept all cookies in order to ensure you benefit from all of our web sites’ features and security mechanisms. Find out more about the use of cookies and on how to switch off cookies on http://www.cookiecentral.com or http://www.aboutcookies.org/controlcookies.asp

In the event you access a third party web site via a link on our pages then associated cookies might also be created when you access these sites. Cressingham Coaching Academy will not have access to these cookies or any information that these cookies may contain. Although we would expect third parties to adhere to a suitable privacy policies and terms and conditions of use, we are not responsible for the actions or policies of such third parties. Accordingly, you should contact the third party site for more information on their policies regarding cookies.

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